About this Project
The way we respond emotionally to others can impact how we provide care. This course is designed to increase your awareness of your own emotions and help you identify emotions in others. Strategies are then provided for how to manage those emotions – yours and your care recipients’.
The Emotion-Focused Communication Training Course
Who should complete this course?
While the course is relevant to any person who is a caregiver, it specifically focuses on the context of providing care to an individual with dementia.
Course Outline and Objectives
This course is about 2 hours long. It is broken into six lessons (each 10-30 minutes), which can be completed at your own pace. The course does not need to be completed in one sitting.
Lesson 1: Introduction to the course and course pre-assessment
Objectives: To learn how to navigate the course and to assess what you know prior to completing the training
Lesson 2: Taking care of your feelings first – Processing your emotions
Objectives: To learn what Emotional Intelligence (EQ) is, learn how to increase your Emotional Intelligence (EQ), learn how to identify your own feelings in response to an event, and learn how to identify a feeling a person is displaying based on body posture
Lesson 3: Taking care of your feelings first – Managing your emotions
Objectives: To learn how to replace a negative feeling with a positive feeling (manage your emotions)
Lesson 4: Taking care of recipients’ feelings – Processing their emotions
Objectives: To increase skills in recognizing emotions in others and increase skills in handling emotions in others through active listening
Lesson 5: Taking care of recipients’ feelings – Managing their emotions
Objectives: To learn how to use positive communication to handle emotions in others
Lesson 6: Conclusion to the course and course post-assessment
Objectives: To assess what you have learned upon completing the training
Funder
Thanks to funding from the Ohio Department of Medicaid, this course was converted from an in-person workshop to an online training program. The Ohio Long-Term Care Research Project supports this revision.
Personnel
Resources
Check out these resources!
References
Heid, A. R., Heppner, A., Cheatham, D., VanHaitsma, K., & Abbott, K. M. (2022). Emotion-focused communication training online: Development and evaluation of acceptability. Gerontology & Geriatrics Education, 1–14. https://doi.org/10.1080/02701960.2022.2154765