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This course is designed to increase caregivers’ awareness of their own emotions and help identify emotions in others. Caregivers can learn strategies to manage the emotions of both themselves and the people they care for. 

The way we respond emotionally to others can impact how we provide care. This course is designed to increase your awareness of your own emotions and help you identify emotions in others. Strategies are then provided for managing those emotions—yours and your care recipients’.

Who should complete this course?

While the course is relevant to any person who is a caregiver, it specifically focuses on the context of providing care to an individual with dementia.

Course Outline and Objectives

This course is about 2 hours long. It is broken out into 6 lessons (each 10-30 minutes) which can be completed at your own pace. The course does not need to be completed in one sitting. Here’s an overview of the lessons in Emotion-Focused Communication Training.

Lesson 1: Introduction to the course and course pre-assessment

Objectives: To learn how to navigate the course and to assess what you know prior to completing the training

Lesson 2: Taking care of your feelings first – Processing your emotions

Objectives: To learn what Emotional Intelligence (EQ) is, learn how to increase your Emotional Intelligence (EQ), learn how to identify your own feelings in response to an event, and learn how to identify a feeling a person is displaying based on body posture

Lesson 3: Taking care of your feelings first – Managing your emotions

Objectives: To learn how to replace a negative feeling with a positive feeling (manage your emotions)

Lesson 4: Taking care of recipients’ feelings – Processing their emotions

Objectives: To increase skills in recognizing emotions in others and increase skills in handling emotions in others through active listening

Lesson 5: Taking care of recipients’ feelings – Managing their emotions

Objectives: To learn how to use positive communication to handle emotions in others

Lesson 6: Conclusion to the course and course post-assessment

Objectives: To assess what you have learned upon completing the training


Select Lesson 1 below to begin the course.

Updated: January 6, 2025 12:22 am